What is True Digital Radio Service?

Published August 9, 2022

How does it compare to wi-fi or cellular service, when used to monitor your Security or Fire Alarm Systems?

With so many security alarm companies advertising their all-wireless security alarm systems, at what APPEARS to be incredibly low prices, Jade Alarm Co. CHOOSES to stand behind hard-wired security/fire systems and their True Digital Radio Network they’ve built.

When you have a security or fire alarm system installed, you expect it to work when needed. In order for an alarm signal to make it to an alarm company’s Central Station and them to respond/dispatch proper authorities, you need a RELIABLE communication source. There are several different communication methods used on intrusion and fire alarm systems, including: Internet, Cellular, Telephone Lines, and Radio.

Radio is the ONLY communication method, NOT effected by cell phone jammers or cellular network outages, Internet outages, phone lines being cut/going down, or power outages. If ANY of these things occur, your security or fire alarm system becomes useless and can have disastrous results.

It is for these reasons Jade Alarm’s owner, Joe Pfefer, decided to find a better option for his valued customers after having unfortunate experiences with hard copper lines and cellular type of ‘security’ systems – that were in fact, not. Joe wanted to obtain a product that was designed and manufactured for life safety and not for entertainment as lives and property were at stake!

In 1983, Jade Alarm installed its first communication tower in the Kansas City area and the radio network has expanded ever since. We now have fourteen alarm data repeater sites located throughout the Kansas City Metropolitan area and continuing to grow!

In 1992, Jade Alarm installed the FIRST US based alarm radio intelligent network and due to Jade Alarm’s continued expansion, Jade Alarm now has the largest network of its type in the US per the manufacturer.

In 2008, after over a year in testing, Jade Alarm received authorization from local Fire Marshals to use our FireNet radio for monitoring life-safety commercial service.

Jade Alarm now offers two True Digital Radio products, depending on your protection requirements:

  • SecureNet™ is our Intrusion Alarm True Digital Radio System
  • FireNet™ is our Fire Alarm True Digital Radio System

Both products provide the same advantages, outlined above, over their non-radio-based competitors and are fully supported by our World Class Central Station Monitoring Command Center.

Advantages or having SecureNet and/or FireNet radio as your intrusion or fire alarm system communication method:

  • Signal travels at speed of light 
  • Power outage protection. We get a signal of power failure and begin to diagnose why power failed.
  • Saves money, due to ever increasing phone line prices 
  • Status checks. Tests are sent out to ensure signal reliability. If there is an issue you will receive a call as a service ticket is generated for a tech to respond.

If you would like to hear more about the radios and see if radio is an option for your current system, contact us at (816)333-5233 and ask to speak with one of our knowledgeable Security Consultants.

“Providing Your Security Since 1969”

— Joseph Pfefer

President & Founder

Published August 9, 2022